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A person reads every email. Write to us about your kit, your account or a payment, and we'll help.

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Email us

Email [email protected] from the address you use to sign in. Tell us:

  • the job it's about (the role and the employer);
  • what happened, in a sentence or two;
  • what would help: a fix, an answer, or a refund.

Screenshots help, but you don't need them.

Your kit or preview

  • A card that didn't finish: open your kit and choose “Finish the missing cards”.
  • An answer that doesn't sound like you: open the card, then “Follow-ups and rewrites” to make it shorter, simpler or built on another example.
  • Something we read wrong from the ad: email us with the job, and we'll put it right.

Payments and receipts

Stripe sells our kits on our behalf as the merchant of record, through Link. Your receipt comes from Link, and your card statement shows “LINK.COM*” followed by our name.

For anything about a payment, email us or reply to your receipt. You can also ask Link's support at support.link.com. For refunds, see Refunds.

Your account and data