Help
Contact us
Email help@sealtheoffer.com from the address you sign in with. Tell us the job it's about, what happened, and what would help. Many questions already have an answer in our help centre and FAQ. Refunds, payments and privacy each have their own page, listed below.
Last updated:
Write to us
Write to help@sealtheoffer.com from the address you sign in with. That way we can find your account.
The support page lists what to include. It also answers common questions about kits, documents and payments.
Where to go
- Using a feature: the help centre's articles.
- Short answers: frequently asked questions.
- A refund: how to ask for a refund. We usually reply within 2 working days.
- A payment or receipt: payments and receipts.
- Your data: download or delete it, or read your privacy rights.
- Something you shared, such as a practice link: our community rules.
- A security problem: email us, and we'll look into it.
Who you're writing to
OceanX Consulting Pty Ltd (ABN 67 615 055 368), trading as Seal the Offer, New South Wales, Australia.